1. Acceptance of Terms
By accessing or using the Digital Globe website and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use our Services.
These Terms constitute a legally binding agreement between you and Digital Globe. Please read them carefully before using our Services.
2. Description of Services
Digital Globe provides cryptocurrency recovery and investigation services, including but not limited to:
- Blockchain forensic analysis and transaction tracing
- Coordination with law enforcement agencies and legal authorities
- Communication with cryptocurrency exchanges for asset freezing
- Legal support and court-admissible evidence preparation
- Direct case communication with our specialist team
3. Contact Information
To request contact regarding our Services, you must provide accurate, current, and complete information. You agree to notify us if any information relevant to your request changes. We reserve the right to decline requests that contain inaccurate information or violate these Terms.
4. Case Submission and Processing
When providing details about a matter, you acknowledge and agree that:
- All information provided is truthful and accurate to the best of your knowledge
- You are the rightful owner of the assets in question or authorized to act on behalf of the owner
- You will cooperate fully with our team and provide requested documentation promptly
- Case assessment and viability determination is at our sole discretion
- We reserve the right to decline any case for any reason
5. Fees and Payment
Our fee structure is as follows:
- Initial case assessment and consultation are provided free of charge
- Recovery fees are charged on a success basis — a percentage of successfully recovered funds
- Specific fee percentages will be communicated and agreed upon before work commences
- In some cases, upfront retainer fees may apply for complex legal proceedings
All fees will be clearly outlined in a service agreement before any chargeable work begins. You will not be charged without your explicit agreement.
6. No Guarantee of Recovery
Digital Globe does not guarantee the recovery of any cryptocurrency or digital assets. The success of recovery efforts depends on numerous factors beyond our control, including but not limited to:
- The traceability of transactions on the blockchain
- Cooperation of cryptocurrency exchanges and financial institutions
- The jurisdiction and applicable laws
- The timeliness of case reporting
- Actions taken by the perpetrators
We will provide honest assessments of recovery likelihood during our initial consultation.
7. User Responsibilities
When using our Services, you agree not to:
- Provide false, misleading, or fraudulent information
- Use our Services for any illegal or unauthorized purpose
- Attempt to gain unauthorized access to our systems or another person’s information
- Interfere with or disrupt the integrity of our website
- Upload or transmit malicious software or harmful content
- Violate any applicable laws or regulations
8. Intellectual Property
All content, features, and functionality of our website — including but not limited to text, graphics, logos, icons, and software — are the exclusive property of Digital Globe and are protected by international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content on our website without our prior written consent.
9. Limitation of Liability
To the maximum extent permitted by applicable law, Digital Globe and its directors, employees, partners, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from:
- Your use of or inability to use our Services
- Any unsuccessful recovery attempt
- Unauthorized access to your data
- Any third-party conduct or content
10. Indemnification
You agree to indemnify, defend, and hold harmless Digital Globe and its affiliates, directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees, arising out of or related to your use of our Services or violation of these Terms.
11. Termination
We may terminate or suspend your access to our Services immediately, without prior notice, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will cease immediately. Provisions of these Terms that by their nature should survive termination shall survive.
12. Governing Law
These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved through good-faith negotiation, and if necessary, through binding arbitration or in the courts of competent jurisdiction.
13. Changes to Terms
We reserve the right to modify or replace these Terms at any time. Material changes will be communicated via email or through a prominent notice on our website. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.
14. Contact Us
If you have any questions about these Terms of Service, please contact us:
- Email: info@dglobe.ca
- Phone: +1 (647) 247 2564
- Phone: +1 (343) 887 0057